When Someone Dies

What to do when someone dies

Any bereavement is bewildering and frightening whether expected or not. In our modern world a bereavement.

A death at home

If a death occurs at home you should first contact medical services through either your GP, the ambulance service (999) or NHS 111. They will support you over the phone and send someone out to ‘verify’ the death. Once the death has been verified you should then contact Jerrams Brothers who can then attend the house and remove your loved one into our care.

A death in hospital

If a death occurs in hospital the ward staff and administrators will support you. Nearly every hospital has a bereavement officer who will talk you through the next steps and tell you when to contact us.

A death in a care home

If a death occurs in a care home the care home staff will contact the family and seek permission to contact a funeral director.  Very few care homes have any facilities to look after someone after a bereavement so they will usually want to instruct a funeral director within four hours.

Most care homes have a ‘care plan’ for their resident and the care home will contain the name of your chosen funeral director.

A sudden or unexpected death

Tragically, deaths sometimes happen as a result of an accident or are completely unexpected.  If this is the case, you should dial 999 and inform the police of your situation. The police will support you through the next steps and it is possible that the Coroner may be involved.

The Coroner has a responsibility for making sure correct legal process is followed throughout a bereavement and has the power to order a post mortem examination and inquest if necessary.